Frequently Asked
Questions
Everything You Need to Know
FAQ
A little guidance to make your Parslee experience seamless —
from ordering to delivery and custom requests.
Orders
You may order directly through our website or contact us via Instagram for special requests and custom designs.
Standard orders typically require 1–2 days preparation. Custom and event orders may require longer depending on complexity and quantity.
Yes. We offer bespoke options for events, weddings, and corporate gifting. Kindly contact us to discuss your requirements.
Delivery & Collection
Same-day delivery may be available for selected items if ordered before the daily cut-off time. Availability depends on schedule.
We currently deliver within selected areas. Delivery fees will be calculated during checkout or confirmed upon enquiry.
Yes. You may select your preferred delivery date when placing your order.
Product & Storage
Macarons should be kept refrigerated and consumed within 3–5 days for optimal freshness.
They may be kept at room temperature for a short period (1–2 hours) before serving.
Events & Corporate Orders
Yes. We specialise in customised gifting for brands, events, and celebrations.
We recommend booking at least 1–2 weeks in advance to secure your date.
